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Privacy Policy

This policy describes how Permata Code collects, uses, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 15 May 2025

Permata Code respects your privacy. This document is written in plain language so you can understand how your information is handled. If you have any questions, please write to us.

1. Who We Are

Permata Code is an online AI development school based at Jalan Maarof 62, 59000 Bangsar, Kuala Lumpur, Malaysia. We offer structured online courses in Python, machine learning, and deep learning for adult learners. For the purposes of the PDPA, Permata Code is the data user responsible for the personal data collected through this website and our course platform.

You may reach us at [email protected] or by phone at +60 3-4729 6813 with any privacy-related questions.

2. Personal Data We Collect

We collect personal data when you interact with our website or enrol in one of our courses. This may include:

  • Contact details — your name, email address, and phone number
  • Enquiry content — the message or question you send us through our contact form
  • Course enrolment details — selected course, payment reference, and enrolment status
  • Usage data — pages visited, time spent on site, and browser type, collected through cookies and analytics tools
  • Communications — records of our email or phone exchanges

We do not collect sensitive personal data such as identity card numbers, financial account numbers, or health information unless you choose to share such details with us directly.

3. How We Use Your Data

The personal data we hold is used for the following purposes:

  • Responding to your enquiries and course questions
  • Processing your course enrolment and coordinating access to learning materials
  • Sending you course-related updates, schedule reminders, or administrative notices
  • Improving our website content and course structure based on usage patterns
  • Complying with legal obligations under Malaysian law

Where we wish to send you optional communications such as news about new courses or learning resources, we will ask for your consent separately and you may withdraw it at any time.

4. Sharing Your Data

We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating our website and delivering our courses — for example, cloud hosting providers or payment processors. These parties are required to handle your data only on our instructions and in accordance with applicable law.

We may also disclose data if required to do so by a court order or other legal obligation, or to protect the rights and safety of our learners and staff.

5. How Long We Keep Your Data

We retain personal data only for as long as is necessary for the purpose for which it was collected:

  • Enquiry records — up to 12 months from the date of the last interaction
  • Enrolment and course records — up to 5 years from the completion of your course, for administrative and legal purposes
  • Analytics data — aggregated and anonymised after 26 months

When data is no longer needed, it is securely deleted or anonymised.

6. Your Rights Under the PDPA

Under Malaysia's Personal Data Protection Act 2010, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any inaccurate or incomplete data
  • Withdraw consent for certain uses of your data
  • Request that we limit or cease certain processing activities

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable time and in accordance with the requirements of the PDPA.

7. Cookies

Our website uses cookies to help us understand how visitors use the site and to keep certain preferences. You can learn more about how we use cookies and how to manage them in our Cookie Policy.

8. Security

We take reasonable technical and organisational steps to protect your personal data against loss, misuse, or unauthorised access. While no online service can be entirely free from risk, we work to maintain appropriate safeguards and review them regularly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this policy or about how your data is handled, you are welcome to reach us:

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